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Unified Communications

Help your people pick up their messages from anywhere

With today’s increasingly mobile workforce, messaging is a key pillar for most businesses communications’ infrastructure. Converging your messaging and voice applications means you can better meet the increasing availability expectations of your customers.

Your business needs drive our solutions

Expert Opinion

"Messaging and Collaboration have become critical business tools. The availability and scalability of these systems is vital in day-to-day business. In addition, business agility is becoming a key differentiator in many markets. As such, organisations need to look to solutions such as Unified Communications to streamline business processes, improve workgroup collaboration and improve the personal productivity of the people behind the business."

Gen-i’s Unified Communications solutions help you to maximise your IT investment through the integration and unification of your business applications. Our breadth of capability spans networking, voice and telephony, messaging and software development – in other words, all the disciplines required to deliver you an end to end solution.

Visible benefits for your business

Streamlined working - your people can access personalised features including secure enhanced messaging and online directories that can speed up their productivity, potentially increasing your operational efficiency. Integrated applications to the desktop can allow your on-site and remote workers access to your corporate resources, business intelligence and collaboration tools
Improved collaboration - shared, real time access to a common set of applications means your geographically disbursed staff will be better equipped to develop ideas, make decisions and work together online. Staff connect with their phone, PDA, PC or laptop, and get instant access to their usual features and applications
Improved communications - by enabling applications such as unified messaging and presence, your staff can find and contact associates quickly and easily

Service Support

Service Resources

How it works
Frequently Asked Questions

Technical specifications

The Unified Communications practice includes a wide range of client and server applications. These include:

- Messaging products such as Microsoft Exchange, Lotus Notes and Novell GroupWise
- Unified Messaging solutions
- Unified Communications solutions including Microsoft Office Communications Server and Cisco Unified Communications
- Collaboration solutions such as Microsoft SharePoint and Groove

Downloads

Office Communications Server

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