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Technology Products

Integrated solutions, one point of contact, proven expertise

At Gen-i we understand the strategic value of true procurement – not just purchasing. Our experienced team works with you to understand your total technology requirements, reducing risk, cost and complexity. We assign you a single point of contact, to talk through and manage your needs. Then we continually build on our knowledge and understanding of your infrastructure to provide you with appropriate and integrated ICT solutions that deliver effective and improved efficiencies.

We are committed to helping you maintain your competitive edge in the face of changing business priorities. Working with us you can look forward to reduced implementation times, lower operating costs, improved user acceptance and faster access to online business processes and information.

Your business needs drive our solutions

Expert Opinion

"We strive to ensure that we have covered all bases when proposing a hardware or software solution … We take into account such things as whether a product is about to be superceded or if there is a special upgrade program currently available … Our customers always assume that we have thought beyond the price and propose the best solution available to them at the time of purchase. We become their trusted advisor."

Getting your technology mix right can be a complex process. We strive to reduce this complexity by assisting your organisation with:

Strategic consulting
Deployment and installation
Ongoing management
Flexible purchasing approaches
Quality assurance

Our partnerships with key partners and suppliers ensure our proposed solutions are successfully implemented and supported. We are able to assess product roadmaps, the expected life cycle of a product, available support and maintenance services and the overall product capabilities, and recommend the most appropriate product solution to fulfil your organisation’s business objectives.

Visible benefits for your business

Through Gen-i’s partnership your organisation is able to realise the following benefits:

Integrated ICT hardware and software solutions
A business perspective to your solution decisions - we look to ensure each solution is the best and most appropriate. At the same time, we take a whole of product life cycle view rather than a simplistic financial transaction view
We provide a sounding board - helping to guide you through the various options available

Service Support

Service Resources

How it works
Frequently Asked Questions

Technical specifications

We aim to deliver upon the following service levels, these goals will obviously depend upon the complexity of the request, but generally these are our overall goals:

- Quotations within 48 hours
- Deliveries within 5 working days
- An assigned account executive to manage your business requirements
- Ability to provide more than just a product but a totally integrated solution

Find out more

Have Gen-i contact me

Or call us on

1800 803 755

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We're all about outcomes. We just happen to use technology to bring them about. Ask us how.