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The challenge

Running one of New Zealand’s fastest growing construction companies requires a reliable information and communications technology (ICT) infrastructure. With more than 50 years experience, Hawkins has been providing the technical and professional expertise to build
complex projects for a variety of clientele, including government and public organisations, commercial and industrial companies as well as private individuals.

To keep up with its growing operational demands, Hawkins set out to implement an entire ICT system replacement.

Gen-i solution

After looking at a variety of options, Hawkins deployed a new company-wide information technology (IT) infrastructure from Gen-i, built on a CITRIX Metaframe environment.

The backbone of the new system was Managed Integrated Network and Desktop (MIND), a  single, aggregated solution that uses IT Infrastructure Library* processes to improve design and deliver a wide-array of desktop, server, LAN,WAN and mobility services.

Beginning in June 2004 with the contract and a pilot to test the design, the project was finished in September with all systems up and running by the first of November.

The initiative also included hardware procurement, project management and a centralised helpdesk. Gen-i provided the technologies and services in an integrated, seamless manner for Hawkins, with just one point of contact for project management.

The result

The new infrastructure has been transformational for the company. Hawkins began the implementation with 100 users on the system, however during the project, the company grew to just over 180. Despite this, Hawkins can now manage all their users in-house with one IT Manager and can simply and easily integrate new users into their network.

The project has been so successful that Hawkins now has all its sites throughout the North and South Islands connected into one network, sharing data and information as needed.

 
 

“MIND, simply put, has proven to be a significantly more efficient solution for managing and maintaining our ICT infrastructure. We’ve reduced delivery timeframes and our operating costs.”

Dhiren Chauhan
IT Manager
Hawkins Construction

 

Solution Used

Managed Integrated Network and Desktop (MIND)

 

With ICT becoming increasingly complex, many businesses find themselves requiring wider and deeper skills to support their evolving business environment. MIND is your complete ICT infrastructure management solution. It delivers you a single point of contact for service and end-to-end management of your ICT environment by New Zealand’s largest ICT company.
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Read the full case study:

 Gen-i and Hawkins Construction

 

 

Find out more

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