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The challenge

Hawke’s Bay DHB was using standard X-ray film to take images of patients. In order to better manage radiology information and images, Hawke’s Bay DHB identified the need for a secure information management solution that would improve the efficiency and allow collaboration between healthcare providers.

After evaluating several solutions the decision was made in June 2004 to implement a new generation Radiology Information System (RIS), Picture Archiving Communications System (PACS) with accompanying Voice Recognition (VR) technology.

Gen-i solution

Working with Gen-i, along with GE Healthcare, a Radiology Information System (RIS) and Picture Archiving Communications System (PACS) was developed and delivered to the DHB using Gen-i's Applications Service Provider (ASP) model, which provides the same functionality as an on-site installation. 

The new system allows radiologists and clinicians to instantly retrieve and simultaneously view patient digital images and radiology information faster and more effectively, making X-ray film truly a thing of the past.

The result

For radiologists and clinicians using the ASP service, the functionality and access to images is exactly as if they had the computer facility in their own hospital. They are able to get quicker, more reliable access to radiological images and reports, and therefore provide timely diagnosis and treatment. This in turn means that the Radiology Department is better placed to respond to increases in demand and anticipated throughput.

Another advantage is that there is no need for major capital investment as the usage is on a “fee for service” basis, which covers the annual operational cost and comprises of hardware, software, hosting services, support and maintenance, upgrades, telecommunications and capacity planning. As a result, the hosted infrastructure is saving Hawke’s Bay DHB a substantial amount of public money.

In addition the Hawke’s Bay DHB no longer has to buy, process and store expensive X-ray films, so this funding can now be reinvested into other areas of patient care.

 
 

“I have spent time walking around the hospital to receive feedback from on the radiologists and users on the wards. This feedback is extremely positive and I would like to extend an invitation to other District Health Boards to visit our site to experience for themselves the benefits we are receiving from this new technology.”

Chris Clarke
Chief Executive Officer
Hawke’s Bay DHB

 

Solution Used

Application Development and Integration

 

Application development and integration are crucial to making your business more competitive. However, such tasks can be difficult for an organisation to undertake. It is vital that your organisation’s processes are effectively supported by your information systems, that they are responsive to the changes that the business continually faces and that they provide you with the integrated capabilities to enhance your business performance and support growth.
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Read the full case study:

 Gen-i and Hawke’s Bay DHB (PDF)
 

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